Privacy Policy
Your privacy matters to us at novelithyros
Information We Collect
novelithyros collects various types of information to provide you with our budget adjustment strategies and financial education services. When you visit our website or use our services, we gather both personal information that you voluntarily provide and technical data that helps us understand how you interact with our platform.
Personal information includes your name, email address, phone number, and postal address when you sign up for our learning programs or contact us for support. We also collect financial information relevant to your budget planning needs, such as income ranges and spending categories, but we never request specific account numbers or detailed financial records.
We collect technical information including your IP address, browser type, device information, and how you navigate through our website. This helps us improve your user experience and ensure our services work properly across different devices and platforms.
How We Use Your Information
Your information serves several important purposes in delivering our budget adjustment education services. We use personal details to communicate with you about our learning programs, send educational content, and provide customer support when you need assistance with our resources.
- Delivering personalized budget adjustment strategies and educational materials
- Sending updates about new learning modules and program developments
- Responding to your inquiries and providing technical support
- Improving our website functionality and user experience
- Analyzing usage patterns to develop better educational content
- Complying with legal obligations and maintaining business records
We analyze website usage data to understand which educational resources are most helpful and where users might encounter difficulties. This information guides our decisions about improving content and developing new learning materials that better serve your budget management needs.
Information Sharing and Disclosure
novelithyros takes a careful approach to sharing your information. We don't sell your personal data to third parties for marketing purposes, and we limit disclosure to specific circumstances that support our service delivery or meet legal requirements.
We work with trusted service providers who help us operate our website and deliver educational content. These partners include our web hosting service, email communication platform, and payment processing systems. All these providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
In some situations, we may need to disclose information to comply with legal obligations, respond to valid legal requests from government authorities, or protect the rights and safety of our users and staff. We'll only share the minimum information necessary in these circumstances.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Your Data
If any of your personal information is incorrect or outdated, you can ask us to update or correct it immediately.
Delete Your Information
You can request deletion of your personal data, subject to our legal obligations to retain certain business records.
Restrict Processing
You can ask us to limit how we use your information while we address any concerns you have about accuracy or processing.
To exercise any of these rights, simply contact us using the details provided at the end of this policy. We'll respond promptly and won't charge fees for reasonable requests. If you're not satisfied with our response, you can file a complaint with the Office of the Australian Information Commissioner.
Data Security and Protection
Protecting your information is a top priority for novelithyros. We implement multiple layers of security to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
Our technical security measures include encrypted data transmission using SSL certificates, secure server infrastructure with regular security updates, and restricted access controls that limit who can view your information. We also maintain physical security at our offices and require all staff to sign confidentiality agreements.
While we implement strong security measures, no system is completely immune to risks. We regularly review and update our security practices, conduct vulnerability assessments, and maintain incident response procedures to address any potential security issues quickly.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.
Active user account information is retained while you use our services and for up to two years after your last interaction with our platform. Financial education records may be kept for up to seven years to comply with business record-keeping requirements under Australian law.
When information reaches the end of its retention period, we securely delete or anonymize it so it can no longer be linked to you personally. You can request early deletion of your information at any time, though we may need to retain some records to meet legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our educational resources. These small files stored on your device remember your preferences and provide insights into website performance.
Essential cookies enable basic website functionality like remembering your login status and maintaining your session as you move between pages. Analytics cookies help us understand which educational content is most popular and where users might need additional support. We don't use cookies for advertising or tracking across other websites.
You can control cookie settings through your browser preferences, though disabling certain cookies might affect website functionality. We'll respect your choices and provide clear information about what cookies we use and why.
International Data Transfers
While novelithyros primarily operates within Australia, some of our service providers may process or store information on servers located overseas. When this happens, we ensure these transfers meet Australian privacy standards and provide adequate protection for your information.
Our international service providers are located in countries with privacy laws that provide similar protections to Australian standards, or we use contractual safeguards to ensure your information remains protected. We regularly review these arrangements to maintain appropriate security levels.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.
Minor updates that don't materially affect your rights or how we handle your information may be made without direct notification, but we'll always maintain the current version on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help. Our team is committed to addressing your inquiries promptly and thoroughly.
For serious privacy complaints that we can't resolve directly, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or call their privacy hotline at 1300 363 992.